JiveHire is your one-stop customer service solution for all of your
channels, including Amazon, Shopify, eBay, Walmart, and more. We’re your strategic partner for your outsourced staffing solutions. We’re not just here to answer the phones. JiveHire learns your business and draws on years of ecommerce and business development experience to integrate our knowledge with your exact requirements and specifications.
What Can JiveHire Do For You?
Multichannel Email Messaging Support
No matter what channel you’re getting your emails from, your customer service team will read, reply, and otherwise deal with every email you receive according to need.
Live Chat
Whether you’re just getting started or already have a live chat solution in place, a JiveHire customer service team can add and/or manage your live chat so your customers can contact your customer service team immediately within the time period you choose. We can also provide email response integration during off hours.
Social Media Support
Your customer service team will monitor, reply to and engage with customers across all of your social media platforms as desired.
Reputation Management
Your team will monitor your social media platforms to mitigate bad company reviews and support good ones through feedback and follower engagement.
Customer service when you want it, how you want it.
Choose between two levels of customer service coverage or decide on your own timeframe:
JiveHire will work with you to create the customer service team you need within the timeframe and other specifications you desire.
The possibilities of what you can do with a dedicated
JiveHire customer service team are endless.
Want to learn more about what a JiveHire customer service team can do for you?
Let’s talk.
Want to learn more about other outsourced staffing solutions JiveHire can provide for you?
Let's Talk
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